NETWATCH INTENSIVE

When you choose NetWatch Intensive, you receive all the benefits of NetWatch Standard, plus additional features and services. NetWatch Intensive views and reports on the status of server resources, with or without a business service context, to gain a business service perspective from a multitude of server platforms. Primary features include:

• Monitors server subsystems and components such as CPU, memory, disk, print jobs and queues, directory and file system, network interfaces
• Centrally monitors heterogeneous server environments, including AS400, Linux, Netware, UNIX and Windows
• Packaged monitoring for a wide variety of server configurations such as Web, directory, e-mail, database, applications and terminal

Server monitoring is highly scalable to support hundreds to thousands of servers, provides reliable data transport and offers centralized management of application processes and services. This is a cost-effective monitoring solution that is priced to fit your budgetary requirements without compromising functionality. Automated reporting is included.

Optional NetWatch Intensive modules

Database Monitoring

While it is of utmost importance to monitor your database for high availability and peak performance, it is equally important to monitor your database in the context of the business service it supports. GramTel provides a monitoring solution to ensure that your database is always available and running at peak performance so it does not compromise business productivity. Primary features include:

• Provides real-time, 24/7 database health check monitoring
• Monitors availability, performance and SLA compliance
• Support for cross-platform business environments, including Sybase, Informix, Oracle,
  MS SQL and DB2
• Monitors event logs and active users
• Reads and analyzes database table entries for alert generation and trend reporting

The SLA monitoring solution continuously analyzes database performance and performs calculations to determine if the database is safely in compliance and determines if a breach is imminent.

User Experience Monitoring

GramTel’s User Experience Monitoring is a proactive approach that focuses on your end users – whether external or internal – and makes sure that your database is always available and running at peak performance so it does not compromise business productivity and end-user satisfaction. By monitoring the “escalation period,” or the amount of time it takes before users become disgruntled, GramTel is able to alert you and make necessary changes to the system.

This NetWatch Intensive option is truly state-of-the-art and is part of what sets GramTel apart from our competitors. Here’s an overview:

• Fully integrated alarm, performance and service level monitoring
• Broad-ranging technical support
• End-to-end response-time monitoring
• Time data collection
• Application response time monitoring

Added benefits of this feature include the need for fewer IT staff members at your business and the competitive pricing this service affords. It is truly a comprehensive solution for transaction service measurements from the end user perspective.

Putting it all together: GramTel’s professional personnel

Many monitoring ventures fail because, while they may be technically top-notch, there are no trained professionals “on the other end.” And that’s what sets GramTel apart. We employ – and retain – top technical talent who are focused on being proactive. Our certified technical staff is qualified for Level 1 troubleshooting.

When you trust your monitoring to GramTel, your own technical staff can focus on major issues that affect your critical systems. And because we offer monitoring 24/7/365, the need to hire more IT specialists on your end is eliminated.

Contact us today and let us show you how NetWatch monitoring can secure your bottom line by averting a costly disaster.

Network Consulting  |   Business Continuity Planning